Every channel.
One conversation.
Email, SMS, and in-app messaging unified into a single thread per request. AI drafts the replies. Your team approves them.
Supported Channels
Full-length professional replies with subject lines and formatting.
SMS
Concise, mobile-optimized messages under 160 characters.
In-App
Instant portal notifications tenants see when they log in.
Communication built for property teams
Unified Thread Per Request
No matter which channel a tenant uses, every message on a given request lives in one conversation thread. No more digging through inboxes.
- Email, SMS, and in-app in one view
- Chronological message history with delivery status
- Inbound tenant replies auto-routed to the right thread
- Tenant can respond on any channel — it all connects
Unified Thread Per Request
AI-Drafted Replies
Every inbound message triggers an AI-generated draft reply using the full conversation context. Your team approves before anything is sent.
- Context-aware drafts that understand the history
- Tone and length adapted per channel automatically
- One-click approve or edit before sending
- Full audit trail of approvals and rejections
AI-Drafted Replies
Incoming Message Handling
Tenant SMS and email replies are automatically ingested, matched to the right thread, and surfaced to your team for review.
- Twilio webhook ingestion for SMS replies
- Auto-match to existing maintenance threads
- Urgency detection runs on every inbound message
- Legal and compliance language flagged for review
Incoming Message Handling
Stop losing tenant messages.
Every conversation, every channel — one place, with AI doing the heavy lifting.